macall

Maintenance and support services

Multilingual operators qualified in trouble shooting and dispatch ticketing, software and patch distribution, problem and incident management, monitoring and unified device management, allow the provision of assistance services guaranteeing high KPIs, respecting the agreed SLA levels.

  • CUP Service

    Centralized computerized reservation system for healthcare services

  • Incident Management ISO 9001 and ISO 20000

    Certified processes, effectiveness and efficiency in management and support