Maintenance and support services
Multilingual operators qualified in trouble shooting and dispatch ticketing, software and patch distribution, problem and incident management, monitoring and unified device management, allow the provision of assistance services guaranteeing high KPIs, respecting the agreed SLA levels.
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CUP Service
Centralized computerized reservation system for healthcare services
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Incident Management ISO 9001 and ISO 20000
Certified processes, effectiveness and efficiency in management and support